Applicable services: the Pearls of Quran Android app (com.flowersofquran.app) and the Pearls of Quran website. Our sister programmes in the Quran Learning Network, Flowers of Quran and Aayaatul Quran, keep their own separate accounts.
Welcome to Pearls of Quran (“we”, “our”, or “us”). We are committed to protecting the privacy and personal data of all our participants, especially young learners, teenagers, and their families. This Privacy Policy details the exact types of data we collect, why we collect it, how it is processed and secured, and how you can exercise full control over your information, including your right to review or permanently delete your account.
1 About the Service & Scope
This Privacy Policy governs the Pearls of Quran Android mobile application (Package ID: com.flowersofquran.app) distributed via the Google Play Store, along with our connected educational web services located at pearlsofquran.com. The platform offers interactive Quran-based educational quizzes, reading materials, pearl/reward tracking, and digital completion certificates for students.
Your Pearls of Quran account, learner profiles and learning progress belong to Pearls of Quran only. Flowers of Quran and Aayaatul Quran are separate programmes: registering there with the same mobile number creates a separate account, and nothing you do in Pearls of Quran (editing, deleting) changes it.
2 Information We Collect and Why
We believe in strict data minimization. We only collect the minimal personal data necessary to let you sign in, maintain your educational quiz progress, and issue customized completion certificates.
| Data category | Data elements collected | Purpose & operational need |
|---|---|---|
| Account & profile |
|
Collected when you register. Used to sign you in with your registered mobile number, identify you on your profile, and print your name on your certificate. |
| Learning & quiz progress |
|
Allows you to pause and resume your learning seamlessly across devices, tracks achievements, and generates printable digital completion certificates. |
| Competition entry |
|
Collected only if you choose to submit the competition entry form. Used to confirm eligibility and to send competition instructions to your registered mobile number. |
| Sign-in & security |
|
Enables sign-in with your registered mobile number, keeps you signed in on your device, and helps protect against unauthorized access. Login codes: a one-time code is sent by SMS to your mobile number (Indian numbers) to confirm that it is you; the SMS is delivered by our SMS provider (Easy OTP), which receives only the mobile number. A code sent to your email is used the same way. |
| Family & class accounts |
|
Lets a parent or teacher keep several learners on one mobile number. Each learner has their own progress and certificate; the account holder can view, edit or remove them. |
| Anonymous visit statistics |
|
Helps us understand which pages help learners and where the website needs work. These statistics are not linked to your name or mobile number, and your IP address is not stored. If your browser sends “Do Not Track”, nothing is recorded. |
| Messages you send us |
|
Used only to answer your message or to carry out your request. |
If you explore as a guest, no account is created and your quiz progress is not saved: it lasts only for that browser session.
3 What We Do Not Collect
To ensure maximum safety for families and children
- We do not collect precise GPS location data.
- We do not access contacts, phonebooks, SMS history, or files stored on your device.
- We do not collect financial, credit card, or payment information (our learning quizzes are 100% free).
- We do not collect biometric identifiers or track browsing behavior outside our app.
4 Third-Party Service Providers (Data Processors)
We work only with reputable, enterprise-grade cloud service providers that adhere to rigorous international data security standards:
- Database provider: We use Supabase Inc. to store user profiles and learning progress and to manage sign-in securely. Supabase complies with SOC 2 Type II, ISO 27001, and GDPR standards. All data transmission is encrypted using modern TLS encryption, and data at rest is secured using AES-256 encryption with Row-Level Security (RLS) enforcement.
- No advertising SDKs: The Pearls of Quran Android application contains no third-party advertising SDKs, no ad networks, and no targeted behavioral trackers.
- No data selling: We do not sell, rent, or trade your personal information to third parties, data brokers, or advertisers under any circumstance.
5 Children’s Privacy (COPPA & Google Play Families Policy)
Protection of children and minors
Because Pearls of Quran is tailored for children, youth, and families, we adhere strictly to the Children's Online Privacy Protection Act (COPPA) and the Google Play Families Policy:
- Children and youth use our application under the direct guidance, consent, and supervision of their parent or legal guardian.
- Account registration should involve a parent or guardian, and the mobile number used should be one the parent or guardian has authorized.
- We do not condition a child's participation in any quiz or learning activity on disclosing more personal information than is reasonably necessary.
- Parental rights: Any parent or legal guardian can at any time inspect the data collected regarding their child, refuse further data processing, or request the immediate permanent deletion of their child's account and records by contacting us at ask@characterbee.com or via our Account Deletion Page.
6 Data Retention Policy
We retain personal information and learning progress only for as long as your account remains active and as needed to provide our educational service. If you choose to delete your account, your Pearls of Quran account, profile records and learning histories will be permanently removed from our active databases within 30 calendar days of receiving your verified request (the sign-in for your mobile number too, unless the same number still has an account in a sister programme).
7 How to Delete Your Account and Data
In full accordance with Google Play's Account Deletion Policy, we provide multiple easy ways for you to permanently delete your account and all associated data:
- Inside the Android app: Open the Pearls of Quran app, open the top navigation menu, tap Delete Account, and confirm your request.
- Inside the learner portal on the website: Sign in, open Me, choose Delete account, and confirm.
- Via the public web deletion resource: If you have uninstalled the application or prefer web submission, visit our dedicated Account Deletion Page. You can submit your deletion request directly without having to reinstall the app.
- Via email request: Send an email to ask@characterbee.com with the subject line “Account Deletion Request”, including your registered phone number and participant name.
8 Security Safeguards
We implement robust technical and organizational security measures, including:
- HTTPS/TLS encryption for all data exchanged between the app and our servers.
- Database Row-Level Security (RLS) ensuring each participant can access only their own authorized data.
- No passwords to steal: sign-in uses your registered mobile number and a one-time SMS code, and we never collect or store a password.
- Regular administrative reviews and permission lockdowns.
9 International Data Transfers
Our educational services are accessed by participants globally. If you use our service from outside the jurisdiction where our cloud servers are located, your information may be processed and stored in servers managed by our cloud infrastructure provider (Supabase) in compliance with recognized international data transfer frameworks.
10 Policy Updates
We may update this Privacy Policy periodically to reflect enhancements in our app functionality, legal obligations, or Google Play policy updates. When changes are made, we will update the “Last Updated” date at the top of this document. Continued use of the service following the posting of changes constitutes acceptance of the revised terms.
11 Questions or Concerns About Your Privacy?
Our data protection and privacy team is available to assist parents, participants, and regulatory authorities with any inquiries.
- Emailask@characterbee.com
- Phone+91 98459 66702
- AddressCharacterBee, Raj Tower, Udupi, Karnataka, India